Your Data — Our Responsibility

Bat 499 Privacy Policy — every piece of your data is completely secure

At bat 499, your personal information is our most valuable asset. This page explains in detail — what data we collect, why we collect it, and how we keep it secure. We've left out the legal jargon and made everything clear and straightforward.

Last Updated: January 2026  |  Bangla Version
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Key Privacy Principles

How bat 499 Protects Your Data — At a Glance

Encrypted Storage

All your personal data is protected with 256-bit AES encryption. No one can access raw data — not even our own staff.

Never Sold to Third Parties

Bat 499 never sells your information to third parties. Your name, phone number, or email is never shared with advertising companies. Never.

SSL-Secured Connection

Every click, login, and transaction on bat499.ws is protected by SSL/TLS encrypted connections. Your data cannot be intercepted.

Your Data, Your Control

You can view, correct, or delete your stored data at any time. It's your information — bat 499 is simply its custodian.

Limited Retention Period

We do not retain any data beyond what is necessary. Once an account is closed, all information is permanently deleted after the applicable legal retention period.

Opt Out of Marketing

You can opt out of promotional emails or SMS at any time. One click is all it takes to stop all marketing messages.

Version: 2.4 Applicable: bat499.ws Effective: 1 January 2026

1Introduction — Why This Privacy Policy Exists

Bat 499 (bat499.ws) is an internationally licensed online gaming platform based in Bangladesh. We believe that every member's privacy is a fundamental right. This Privacy Policy is here to explain — clearly and honestly — what bat 499 does with your data, why, and to what extent.

By using the bat499.ws website or app, you agree to this Privacy Policy. If you have any questions, our support team is always ready to help.

In plain terms: Your data is used only to improve your experience. It is never sold, rented, or misused.

Bat 499 adheres to international data protection standards (GDPR-aligned principles) and complies with Bangladesh's data protection laws. All our servers are located in secure data centers and monitored 24/7.

2What Data Is Collected

Bat 499 collects two types of information — what you provide directly, and what is automatically generated when you use our services.

Information You Provide Directly

  • Full name & date of birth
  • Email address & mobile number
  • BKash, Nagad, or Rocket account number (for transactions)
  • National ID or passport details (for KYC verification)
  • Messages sent to our support team

Automatically Collected Information

  • IP address and browser type
  • Device type (mobile, tablet, desktop)
  • Session duration & page visits
  • Game history and betting patterns
  • Login and logout timestamps
We never ask for unnecessary information. bat 499 will never request sensitive details such as your bank password, card PIN, or national ID password.

3Why We Collect Your Data

Bat 499 collects your data solely for specific, legitimate purposes. Every piece of information has a defined reason:

Data Type Reason for Collection Legal Basis
Name & Age Identity verification and confirming you are 18+ Contractual Obligations
Email & Mobile Account communications & OTP delivery Service Delivery
Payment Information Transaction Processing Contractual Obligations
KYC Documents Fraud prevention & legal compliance Legal Obligation
Gaming History Responsible Gaming Monitoring Legal & Ethical Obligations
Device & IP Information Security, prevention of duplicate accounts Legitimate Interest

4How Your Data Is Used

Bat 499 uses your information for the purposes listed below. Your rights are protected in relation to each use.

  • Account Management: Creating, verifying, and maintaining your account.
  • Transaction Processing: Processing deposits, sending withdrawals & distributing bonuses.
  • Customer Service: Resolving your issues and answering your questions.
  • Security: Detecting and preventing fraudulent activity.
  • Responsible Gaming: Identifying signs of addiction to provide timely support.
  • Promotions: Sending relevant offers based on your preferences (subject to consent).
  • Legal Compliance: Meeting regulatory requirements.
  • Service Improvement: Improving the overall user experience.
Warning: bat 499 uses your data solely for the purposes stated above. Your consent will be obtained before using it for anything else.

5Sharing Data with Third Parties

Bat 499 does not sell your data to any third parties. However, certain information may be shared in the following limited circumstances:

Payment Processors

Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions. These companies are bound by their own privacy policies.

Legal Authorities

Bat 499 may be legally required to disclose information in response to court orders, government directives, or legal investigations. bat 499 always complies with the law.

Game Providers

Game providers may receive limited data for Live Casino or specific games — but they do not have access to your financial details or full identity information.

Never Your information is never shared with advertising companies, data brokers, or any other commercial third parties.

6Cookie Policy — About Website Cookies

Bat 499 uses cookies to keep the website running smoothly. Cookies are small data files stored in your browser. See below for the types of cookies we use:

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the site's functionality.

7Our Technical Measures for Data Protection

Bat 499 uses industry-leading technology to protect your data — not just in words, but in practice:

  • 256-Bit SSL/TLS Encryption: Every piece of data is encrypted from your browser to our servers.
  • AES-256 Database Encryption: Stored data is kept in encrypted form.
  • Two-Factor OTP Verification: Two-step security for logins and withdrawals.
  • 24/7 Security Monitoring: Suspicious activity detected instantly.
  • Regular Security Audits: Regular testing conducted by independent experts.
  • Firewall & DDoS Protection: Protected against external attacks.
  • Secure Data Centers: Servers hosted in ISO 27001-certified facilities.
What happens in the event of a data breach? In the event of a potential data breach, bat 499 will notify the affected members by email within 72 hours.

8Your Rights Over Your Data

Every bat 499 member has full rights over their own data. Exercising these rights is completely free of charge.

Right to Access

You may request details of what personal information we hold about you.

Right to Rectification

To correct inaccurate or outdated information, please submit a request to our support team.

Right to Erasure

Once your account is closed, all data will be deleted after the legally required retention period.

Right to Data Portability

Request an export of your data in a machine-readable format.

Right to Restrict Processing

You may opt out of having your data used for marketing purposes.

Right to Restriction

Request the temporary suspension of processing for specific data.

To exercise this right support@bat499.ws- email us or reach out via live chat. We typically respond within 7 business days.

9Protection of Minors' Data

Bat 499 services are strictly for users aged 18 and above. We do not knowingly collect or process data from minors.

Age verification is mandatory at registration. If a minor creates an account using false information and this is later discovered, the account will be immediately suspended and all associated data permanently deleted.

To Parents: If you suspect your child is using bat 499, please contact us at support@bat499.ws. We will take immediate action.

10Data Retention Period

Bat 499 does not retain data beyond what is necessary. Retention periods for each data type are outlined below:

  • Account Information: For the duration your account is active + 5 years (as required by law).
  • Transaction Records: 7 years (as required by financial regulations).
  • KYC Documents: 5 years after account closure.
  • Gaming History: 3 years for responsible gaming purposes.
  • Support Chat: 1 year after the issue is resolved.
  • Cookie Data: At session end or after a maximum of 1 year.

Once the retention period expires, data is securely and permanently deleted.

11Changes to the Privacy Policy

Bat 499 may update this Privacy Policy from time to time — due to technological changes, new services, or legal requirements. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • You will be notified at your registered email address of any significant changes.
  • For significant changes, at least 14 days' advance notice will be provided.

Continued use of the service after any update will be considered acceptance of the revised policy.

12Contact — Privacy Inquiries

For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please get in touch with us:

  • Data Protection Officer: privacy@bat499.ws
  • General Support: support@bat499.ws
  • Live Chat: Available 24/7 via the bottom-right of the website

Our data protection team typically responds within 48 business hours. Privacy-related urgent matters are given the highest priority.

Complaints: If you believe your privacy has been violated and bat 499 has failed to resolve the matter, you have the right to file a complaint with the relevant regulatory authority.
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Your Privacy Is Safe — Get Started Now

Your data is completely secure at bat 499. Register safely and enjoy the best gaming experience in Bangladesh.

SSL Secured Your Data Is Never Sold In Your Control
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